Agenda for 2023 Kansas City, MO

 1:30 - 4:30 pm CDT (UTC-5)

 Innovation Incubator
 Sponsored by:  Genoa Healthcare

The Art and Science of Collaboration and Conflict Mastery

Presenter: Best-selling Author and Speaker Karen Valencic

Conflict is the spark that lights the fire of innovation. However, the flames and embers of conflict can also destroy trust and vitality that are essential to bringing out the best in people for leading- edge collaborations. In this interactive program, you will learn how to blend concepts from physics and martial arts to master conflict and assure collaborative-innovative results. The content is  the time-tested Spiral Impact® methodology.

5:00 - 6:30 pm CDT (UTC-5) 

 Welcome Reception
 Sponsored by:  MHRRG / Negley Associates  

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.

6:45 - 9:00 pm CDT (UTC-5)

 Eleos Health Axe Throwing Dinner Party (mhca Members only)
 Sponsored by:  Eleos Health 

Eleos Health invites mhca Members to an Axe Throwing Dinner Party, to be held at Blade & Timber | Kansas City Power & Light District, 1303 Baltimore Ave, Kansas City, MO, a 3-minute walk from the conference hotel.

If planning to attend, please pre-register with Eleos Health at the following link:

• Eleos Health Axe Throwing Dinner Party Registration

 7:30 - 8:30 am CDT (UTC-5)

 Registration & Continental Breakfast
 Sponsored by:  Streamline Healthcare Solutions

 8:30 - 10:00 am CDT (UTC-5)

 Welcome & General Session
 Sponsored by:  Owl

The Talent War: How Special Operations and Great Organizations Win on Talent

Presenter: Retired U.S. Navy SEAL Officer Mike Sarraille MBA

After twenty years of experience as a US Navy SEAL, including the Joint Special Operations Command, Mike’s ability to define and recognize elite talent is beyond comparison. In his best- selling book, The Talent War, Mike translates the US Special Operations community’s ability to select and train raw talent into methods for use within the corporate world. In this session, he will explain how your team can make the shift from hiring skills to hiring character to build a deep bench of talent. To build the strongest team, you must recognize the best talent. To build a winning team, you  must then develop and manage your talent. Let Mike guide you to hire better people and build an elite team capable of taking on any challenge in any environment.

 Morning Break
 Sponsorship Available!  

 General Session
 Sponsored by:  Netsmart 

Automation: The Future of Technology in Human Services

Presenters: Netsmart CEO Mike Valentine; Dave Strocchia, Sr VP & Managing Director, Human Services; Scott Green, Sr VP & Managing Director, CareDimensions; and Erica Gregory, Sr VP & GM, Revenue Cycle Management 

The word “automation” may sound impersonal; however, it’s actually the most human advancement in human services technology today. In this presentation, we’ll look at how automation is  driving improvements in clinical care, operations and data management. More importantly, we’ll see how it’s improving care outcomes and changing lives. From a clinical perspective, artificial  intelligence (AI) has endless possibilities as augmented clinical intelligence. We’ll discuss how this technology is improving patient care, enhancing clinical workflow, and promoting quality while optimizing  resources. For example, automation allows for remote patient monitoring through wearables––something common in physical health but new to behavioral healthcare.

 Noon - 1:30 pm CDT (UTC-5)

 Grab Lunch with a Few of Your mhca Peers

 Noon - 1:30 pm CDT (UTC-5)

 1:30 - 3:00 pm CDT (UTC-5)

 Breakout Sessions
 Sponsored by:  Martyn Family Foundation

Legacy of Leadership

Presenter: Retired U.S. Navy SEAL Officer Mike Sarraille MBA

Mike’s leadership skills were developed by a series of world-class mentors he served and forged through his vast combat experience as a special operations leader. This presentation reinforces  the core leadership principles and mindsets required to secure victory, even in the worst of conditions. Mike defines the role of true leadership and the legacy every leader wishes to leave behind. He will touch on leadership development, how to build high-performance teams, cultures defined by trust and vulnerability, risk mitigation, and performing in high-stress situations. This workshop will leave a  lasting impression that will inspire you to take action and LEAD.

Behavioral Health Leadership in the Age of AI

Presenters:  Facilitator Dennis P. Morrison PhD, Owner of Morrison Consulting; Alon Joffe, Co-Founder & CEO of Eleos Health; Dave Atkins PhD, CEO of Lyssn; Dave Strocchia, Sr VP & Managing Director of Human Services of Netsmart; Ian Lang MBA, CEO of Brookline Center for Community Mental Health; Ashley Newton MPS PMP CPHQ, CEO of Centerstone Institute for Clinical Excellence & Innovation; and Cherie Tidwell, Performance Improvement Officer of MHMR of Tarrant County

The rapid rise of ChatGPT has sparked new debate around the role of artificial intelligence (AI) in our society. But what about the role of AI in behavioral health? How are leading organizations applying this  technology to help solve critical workforce challenges as well as improve care access and quality? Ready or not, AI is here to stay - so how are we going to use it for good? In this workshop, a panel of experts representing technology providers and behavioral health organization leaders will lead an interactive “AI Bootcamp”. Join us to explore a new framework for understanding the landscape of augmented intelligence solutions in behavioral health, learn from fellow leaders about how they are deploying various types of augmented intelligence technology now and planning for the future, and how to apply lessons  learned to build a more tech-forward, future-proof organization.

 3:00 - 3:30 pm CDT (UTC-5)

 Afternoon Break
 Sponsored by:  Genoa Healthcare

 3:30 - 5:00 pm CDT (UTC-5)  

 Breakout Session

Improving Your Cybersecurity Bottom Line

Presenter: Pondurance Founder & Chief Customer Officer Ron Pelletier

Ransomware attacks have been around for decades, affecting healthcare organizations of all sizes. Ransomware groups are becoming relentless in their tactics and while most are financially  motivated, there can be other reasons your healthcare organization is targeted. Join us to discuss cybercriminal motivations and common cyberattacks, how to assess your cybersecurity risk  from a financial perspective to get the support you need, and the minimum control considerations to get you started today.

Using Data-Driven Insights to Advance Behavioral Health Quality

Presenter: Health Management Associates Principal Consultant Rachel Bembas PhD

As regulators, payors, and policies push behavioral health toward data-driven performance, the pressure to measure and monitor outcomes increases. This workshop will introduce participants to the key  facets of using data to drive performance including metric selection, diagnosing performance issues and acting on data, driving innovation, and making data analytics a central part of the behavioral health  quality strategy.

 5:00 - 6:30 pm CDT (UTC-5) 

 Reception 
 Sponsorship Available! 

All attendees and their travel companions are invited to join us for a casual reception.

 7:30 - 8:30 am CDT (UTC-5)

 7:30 - 8:15 am CDT (UTC-5)

 Executive Roundtable Breakfast (mhca Members only)
 Sponsored by:  NextGen Healthcare

NextGen is hosting an Executive Roundtable Breakfast for mhca members attending the conference. Space is limited, so you are encouraged to RSVP now for a delicious hot buffet and a presentation on Reinventing Street Medicine and Expanding Reach with Digital Technology.

• RSVP for Breakfast

 8:30 - 10:00 am CDT (UTC-5)

 General Session
 Sponsored by:  Martyn Family Foundation

Resilience, Renewal, and Stamina

Presenter: Founder of the Sotile Center for Resilience and the Center for Physician Resilience Wayne M. Sotile

Unprecedented times separate extraordinary people from all others. The positive side of our pandemic stress syndrome teaches how extraordinary people are moving forward with renewed purpose, humanism, passion, stamina, and wellbeing. Drawing from his more than 40 years of clinical, coaching, and consulting work with health professionals, their teams, and their families,  clinical psychologist Wayne Sotile shares practical pearls of wisdom about how extraordinary healthcare leaders think, cope, and care for those they love and those they lead. This presentation has helped  thousands of health professionals from 65 countries not only endure, but grow personally and professionally through our challenging times.

 10:00 - 10:30 am CDT (UTC-5)

 Morning Break
Sponsorship Available!

 10:30 am - Noon CDT (UTC-5) 

 General Session

Missouri Case Study: Building a Data-Driven Culture in a World of Value-Based Care (VBC)

Presenters: Tri-County Mental Health Services CEO Tom Petrizzo and Missouri Behavioral Health Council President/CEO Brent McGinty

As the Certified Community Behavioral Health Clinic (CCBHC) program expands, many states and stakeholders are identifying new ways to optimize CCBHCs in their state. Missouri was one of the original demonstration states that began this journey in 2015, with a SAMHSA planning grant, and then later expanded to implement CCBHCs statewide by 2023. Panelists will share their  perspectives from a provider and state lens from implementation to statewide success enhancing the quality of care and outcomes for their population, while also advocating for and leveraging CCBHC funding.  Find out how they’ve used data and technology to drive best practices, care coordination, population health and advocacy for funding opportunities across CCBHC and other statewide programs.

 Noon - 1:30 pm CDT (UTC-5)

 Grab Lunch with a Few of Your mhca Peers

 1:30 - 3:00 pm CDT (UTC-5)

 Innovation Expo!

INNOVATION EXPO!

Come here about a variety of innovative initiatives your mhca peers are involved in! Each presentation will be 20 minutes long.

Presenters:

1. Bert Nash Center: "Paving the Path to Excellence"
   Presenters: Chief Operations Officer Stephen O’Neill MSW LCSW, Data Quality Analyst Tim Nolte, Director of Community Engagement Emily Farley MPA 
   Using the work of Quint Studer, and his book, Hardwired for Excellence, the Bert Nash Center implemented an internally led organic strategic planning process that was multidirectional (top down, bottom up and inside out). Hear how this strategic planning process, its outcome measures and interactive website resulted in significant growth and accomplishment at the Bert Nash Center including net revenues which have gone from $12.5 million in 2018 to an estimated $37 million in 2023.
   
   
2. Wyandot Behavioral Health Network: "Innovation is in the Bigger Picture"
   Presenters: Transitional Age Youth Supervisor Amanda Erwin LMSW, EPIC Team Leader Maria Loconsolo LPC, and Art Maker’s Place Program Coordinator Jordan Graves LPC LMAC 
   This presentation will focus on innovations to pathways to care, methods of service delivery, and shifts in service culture for Transitional Age Youth receiving Early Psychosis and Mental Health support in Wyandotte County. Through a focus on cross-functional partnerships within the organization and subagencies, as well as building community partnerships with resources outside of traditional mental health services, our TAY Case Management and Early Psychosis teams have been able to multiply access points for young adults in need of support, offer diverse and engaging programming options, and create a supportive, innovative, and collaborative working environment for staff. Establishing processes and a culture of regular case coordination has played an important role in creating these positive changes and resulted in higher levels of client retention and better health outcomes.
   
   
3. Compass Health Network: "Accelerating Behavioral Health Growth in a Merger-Driven Culture - Strategies for Rapid Organic Expansion"
   Presenter: Lauren J. Moyer LCSW, Executive VP of Clinical Innovation
   Compass Health Network, a CCBHC and FQHC located throughout almost 50 counties in Missouri, will share insights and explore the opportunities and challenges of achieving organic growth in the rapidly changing landscape of the behavioral health industry, where mergers and acquisitions have become commonplace. We will discuss the benefits of organic growth through improved patient outcomes, increased revenue and staff retention, while also examining the risks of relying too heavily on mergers. Attendees will leave with a deeper understanding of the unique challenges and opportunities associated with this type of growth, as well as practical steps they can implement within their own agency.
   
   
4. Edgewater Health: "Taking Our Place in the New Ecosystem"
   Presenter: CEO Danita A. Johnson PhD CHBC
   Leaders and those they lead work and live in an ever changing, dynamic, and stressful world. In this dynamic presentation, Danita will reveal how to manage any situation with confidence, class, character, guide your team to amazing results, and fortify your emotional grit and resilience.

 3:00 - 3:30 pm CDT (UTC-5) 

Afternoon Break
 Sponsorship Available!

 Solutions Showcase!

Solutions Showcase!

During this special showcase, vendors will provide brief presentations on how they can help you implement innovative solutions to alleviate persistent pain points in your organization. Come with questions - leave with answers!!  Each presentation will be 20 minutes long.

1. MHRRG: "Why It Is Important To Be Covered By A Liability Insurance Company That Is Solely Focused On Behavioral Healthcare, Addiction And Social Service Organizations"
   Presenters: Nicholas Bozzo, President, and Sue Cohen MSW, Executive VP, of Negley Associates
   In an effort to reduce deaths by suicide, the Mental Health Risk Retention Group (MHRRG) has created an unparalleled, online learning opportunity for behavioral healthcare providers about understanding and caring for those at risk of suicide. Join us to find out more about this program and others, designed with you and your clients’ needs in mind.
   
   
2. Streamline Healthcare Solutions: "Why EHR Infrastructure Matters: Streamline Discusses How Different Hosting & Deployment Options Impact Performance, Security, and Cost"
   Presenter: Matt Chamberlain, EVP of Sales and Marketing, Streamline Healthcare Solutions
   Behavioral Health and Human Services organizations have a choice of hosting and deployment options when selecting an EHR system, and which option they choose has a significant impact on performance, security, and cost. Join Streamline Healthcare Solutions as they discuss the most common hosting and deployment options, including the SaaS model, single-tenant vs multi-tenant architecture, and cloud hosting.
   
   
3. Pondurance: "How to Get Started with Your Cybersecurity and Get the Most Out of Your Investment"
   Presenter: Braden McCann, Director of Sales - West, Pondurance
   Many healthcare organizations are looking for the most cost-effective ways to reduce their cyber risk and keep up with everchanging security and privacy regulations. There are so many offerings, options, and acronyms, where do you start? Learn how to reduce risk and improve compliance by taking the right first step.
   
   
4. The Meyers Group: "A National Crisis – Workforce Recruitment & Retention Challenges"
   Presenters: Stuart Meyers MBA EdD, President; Ron Morton MPA CBHE, Vice President; and Kevin Tyler Sr. MBA, Project Coordinator; of The Meyers Group
   How are you handling the challenges to recruit and retain your current team members? And what about your future needs to fill positions as a result of turnover, retirements and the growth you’re experiencing in demand and new funding opportunities like CCBHC? We work in the field across the country every day. The Meyers Group will share what they have learned with mhca members.
   

mhca Board of Directors Meeting
Chair:  Jamie Stewart

 5:00 - 6:30 pm CDT (UTC-5)  

 Closing Reception
 Sponsored by:  mhca  

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.