Agenda for 2019 Atlanta, GA

How to Lead, Partner and Ensure Performance in the Shift to Value-Based Payments

Presented by: Paul M. Duck, Founder & Executive Consultant, EXCELL Partners; Dr. William M. Lopez, Senior Medical Director-Behavioral Health, Cigna Healthcare; and Amy Ayrault, Director of Behavioral Contracting and Payment Innovation, Cigna Healthcare

We’ll look at real-world examples of models where providers and payers have partnered and how various business arrangements were structured. We’ll also receive a how-to on approaching a payer, developing compelling and innovative models for partnering with payers, and what to avoid when approaching a payer. Learn directly from executive leaders from some of the largest payers about their expectations and strategies in the shift from fee-for-service to value-based payment.

1:30 - 4:30 pm

 Innovation Incubator
 Sponsored by: Netsmart

Growth Strategy in an Era of Infinite Networks

Facilitated by:  Dialog Group CEO Mark de L. Thompson & Arudia Founder Anne Collier

In a world of so many possibilities and pressures, how do you choose which path is best for you?  Leveraging experience as a strategist at the Boston Consulting Group and leading corporations like Microsoft, Mark and Anne will share through practical tools like adjacency analysis and scenario building how to frame strategic decisions when the environment is unpredictable.   Behavioral health case studies will be included as well as a follow-up to last quarter’s innovation incubator discussion on solving the clinician experience.  Don’t miss it!

5:00 - 6:30 pm

 Welcome Reception
 Sponsored by:  Sponsorship Available!

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.

7:30 - 8:30 am

 Registration & Continental Breakfast

Disrupting Healthcare: Making High-Quality Care More Affordable and Accessible

Presented by: Ann Christensen, President, Christensen Institute

The 21st century is one of the most exciting eras for health care, with new technologies and policies creating opportunitiesfor big industry players and new entrants alike. However, we have yet to solve one of the biggest problems in health care: how to get care to patients where and when they need it. Today, while the tools, business models, and technologies that empower patients to take control of their own health and wellness are readily available, most care is still delivered by expensive practitioners in costly health care facilities. Enabling innovative organizations with profound disruptive potential can actually make health care more affordable and accessible, and transform healthcare as we know it today.

The Challenges of Enabling BH Integration in a Commercial Insurance Population, How a National Payer Tackles Integration of BH Services in Primary Care

Presented by: Dr. William Lopez, Senior Medical Director-Behavioral Health, Cigna Healthcare

The Collaborative Care Model (CoCM), developed at the AIMS Center/University of Washington, has demonstrated that integration can be achieved with proper coordination between primary care providers and behavioral providers with support from technology, legislative changes, and health plans. This presentation will describe the journey a national payer took to test and validate the Collaborative Care Model in a commercial population and the lessons learned.

 Grab Lunch with a Few of Your mhca Peers

 Orientation Lunch for New mhca Member CEOs (invitation only)
 Sponsored by:  Streamline Healthcare Solutions

 1:30 - 3:00 pm

 Breakout Sessions

BH Integration in a Commercial Insurance Population - A Deeper Dive

Presented by: Dr. William Lopez, Senior Medical Director-Behavioral Health, Cigna Healthcare

Building on the morning keynote, this workshop will take a deeper dive into strategies for behavioral and primary healthcare integration.

Disrupting Healthcare: What Does This Mean for My Organization?

Presented by: Ann Christensen, President and CEO, Christensen Institute

Building on the morning keynote, this workshop will take a deeper dive into the process for identifying disruptive opportunities and pursuing them within a larger organization and broader health care context. Participants will explore key frameworks for understanding patient and provider “jobs to be done”, shedding new light on business models and opportunities for growth, improved patient care, and greater affordability.

 3:00 - 3:30 pm

  Afternoon Break - Play with the Pups! Reduce stress by interacting with adoptable dogs from a local shelter.
  Sponsored by:  Genoa Healthcare

 3:30 - 5:00 pm

 Breakout Sessions

Driving Staff Performance: Developing Balanced Performance Scorecards for Improved Outcomes

Presented by: Sandy Hall, President, Lighthouse Telehealth, LLC; and Katie Morrow, VP of Compliance, Streamline Healthcare Solutions

We’ll identify agency objectives that link to the 4 perspectives: financial, customer, internal process, and organizational capacity; define clear measurements for key performance indicators and accountability; and develop a balanced scorecard to motivate staff and improve client outcomes.

Connect & Collaborate: Roundtable Discussions & Networking

Join small groups of your peers for focused conversations around the day’s topics. This is an opportunity to exchange ideas and make valuable new connections with other mhca members.

5:00 - 6:30 pm

  Reception 
  Sponsored by: Genoa Healthcare 

We're having a tailgate! Show your team spirit by wearing your favorite team gear to this reception. All attendees and their travel companions are invited to join us.

 7:30 - 8:30 am

 Registration & Continental Breakfast

 8:30 - 10:00 am

 General Session

Staying Collaborative in a Highly-Distributed World

Presented by: Matthew Arnheiter, Sr. Vice President of Innovations, Netsmart

Providers are increasingly delivering care for persons where they are: in their homes, schools, shelters, correctional facilities and other community-based settings. Technology can help you stay connected with your clients and other providers seamlessly, whether down the hall, across town or across the country. Learn how to leverage secure models of communication and data distribution, such as secure e-mail, texting, video collaboration and data insights, to improve care and operational efficiencies.

 10:00 - 10:30 am

 Morning Break

 10:30 am - Noon

 General Session 

High Functioning Organizations: MHCA Survey Results and Panel Discussion

Presented by: Matt Hoffman, Managing Partner, and Melanie Elliott, VP of Analytics, of Afia

How do you stack up against your mhca peers across clinical, financial, and operational best practices? Join us as we present results from this year’s Optimal Behavioral Health Agency survey, and participate in a panel discussion with your colleagues about implementing best practices in an ever-changing healthcare environment. We’ll identify areas of strength and weakness across the mhca membership, and discuss specific ways that members are leading large scale change management projects, driving revenue cycle excellence, and enacting clinical and operational best practices.

 Noon - 1:30 pm

 Grab Lunch with a Few of Your mhca Peers

 1:30 - 3 pm

 Breakout Sessions

Center for Health Organization Transformation: Advancing Health through Industry-University Cooperatives

Presented by: J’Aime C. Jennings, Assistant Professor in the Department of Health Management & Systems at the School of Public Health & Information Sciences at the University of Louisville

Collaborations between universities and industry organizations provide a ripe opportunity to drive innovation and address organizational needs. This presentation will discuss the work being conducted through a National Science Foundation-funded research center, how that work is fast-tracking the knowledge base in various fields, and the advantages offered to industry members. We will also engage in an interactive discussion of how such collaborations can advance behavioral healthcare.

Why Should Your Staff Stay? Invest in Their Success to Ensure Your Own

Presented by: Melissa Lewis-Stoner, Product Manager for Health & Human Services, Relias Group; and Justin Hess, Product Manager for Assessments, Relias Group

Behavioral health organizations are faced with workforce shortages and high turnover, making retention of current employees critical to maintaining quality service delivery. At the center of an effective retention strategy is a comprehensive plan to develop your employees. The challenge? It takes time and energy to put one together, two resources often in short supply. In this session we’ll discuss how assessments can be used to evaluate job-related competency and measure soft skills critical for success, show how assessment results can be used to identify opportunities for continued growth, and inform and develop individual training plans, and walk through examples of using assessments at behavioral health organizations.

 3:00 - 3:30 pm

 Afternoon Break

1-on-1 With The Experts

Ever attend a great session that leaves you wanting answers to specific questions - questions you might not want to ask in front of 100 or so of your closest friends and colleagues? We've been there. Rather than waiting around to talk to the speaker and missing the next session, or feeling like a stalker during the evening reception, we propose scheduling a 10-minute 1-on-1 meeting. We will be piloting this initiative for Thursday's general session speakers in Atlanta. The link to schedule follow-up meetings will be available under each session in the app and also shared by the speakers at the end of their sessions. 

 3:30 - 5:00 pm

 mhca Board of Directors Meeting
 Chair: Rick Doucet MA

 5:00 - 6:30 pm

 Closing Reception
 Sponsored by:  Sponsorship Available!

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.