North Central serves the city of Columbus and its suburbs in Franklin County.
* Outreach Nursing Community Treatment Team: This program is a variation on the traditional community treatment team that is primarily composed of case managers and supported by nurses and other staff. The idea evolved from the IIMHL exchange visit to Britain where this staff deployment approach is typical. This team is headed by a nurse practitioner and composed primarily of nurses who are the primary linkage and follow along resource to persons served. The team also has caseworkers and a therapist. The consumers are high needs persons with comorbidity, high noncompliance, at risk for transition to higher levels of care, etc. This is a response to the need for better disease management for SPMI persons who, according to recent studies, are at high risk for premature death.
* Suicide Prevention Services: This program operates three hotlines, which are answered 24 hours a day, 365 days a year. Phones are staffed by a cadre of highly trained volunteers. SPS is unique in that it includes designated teen and senior hotlines. This initiative has received a Presidential Citation (presented at the White House) for excellence in volunteerism. Typically, around 100 trained voluneers are in service, many with longevity. In addition, a volunteer leadership council participates in program management, volunteer training, and volunteer management. The program is affiliated with the National Suicide Prevention Lifeline Network.
* Transitional Community Treatment Team: This program provides services to young people with emotional and behavioral difficulties as they move from adolescence to adulthood. The team uses intensive case management and assertive community treatment. Outcomes show reduced hospitalization, higher level of functioning, and 90 percent living in natural settings.